Terms of Service

The following capitalized terms shall have the meanings ascribed below whenever used in these Terms, whether in singular or plural form:

1. “Company,” “We,” “Us,” “Our” refer to Qingdao Yuanjiaxue Network Technology Co., Ltd., a company duly organized and validly existing under the laws of the People's Republic of China, with its registered address at Room 3, No. 82, Dongtun Village, Jiangshan Town, Laixi City, Qingdao City, Shandong Province, China.
2. “Services” means all products, software, applications, websites, APIs, content, features, and functionalities offered, operated, or provided by the Company, including but not limited to e-commerce platforms, digital content distribution, information services, technical support, and any related communication services.
3. “User,” “You,” “Your” means any individual or legal entity that accesses or uses the Services, whether or not an account has been registered with the Company.
4. “Account” means a unique user profile created by You on the Services, through which You may access certain features, content, and functionalities.
5. “Content” includes any text, graphics, images, software, data, audio, video, documents, algorithms, or other materials that may be displayed, uploaded, downloaded, or otherwise made available through the Services.
6. “User Content” means any Content that You or any third party submits, posts, uploads, or otherwise transmits to or through the Services.
7. “Intellectual Property Rights” means all patents, copyrights, trademarks, trade secrets, database rights, design rights, moral rights, and any other proprietary rights recognized under applicable law.
8. “Privacy Policy” refers to the Company's privacy policy, which governs the collection, use, and disclosure of personal information and is incorporated into these Terms by reference.
9. “Applicable Law” means all statutes, regulations, ordinances, orders, directives, and rules of any governmental authority that apply to the Services, the Company, or the User.
10. “Force Majeure” means any event beyond a party's reasonable control, including but not limited to natural disasters, acts of government, war, terrorism, civil unrest, epidemics, internet service disruptions, or failure of third-party infrastructure.

By accessing, browsing, registering for, or otherwise using the Services, You acknowledge that You have read, understood, and agree to be legally bound by these Terms, as well as any additional terms, policies, or guidelines referenced herein or provided through the Services. If You do not agree to any part of these Terms, You must immediately cease all use of the Services.

These Terms constitute a binding legal agreement between You and the Company. If You are using the Services on behalf of a legal entity, You represent and warrant that You have the authority to bind that entity to these Terms.

Age Requirement: The Services are intended for use by individuals who are at least eighteen (18) years of age (or the age of majority in their jurisdiction, whichever is older). By using the Services, You represent that You meet this requirement. If You are between the ages of thirteen (13) and eighteen (18), You may use the Services only under the supervision of a parent or legal guardian who agrees to be bound by these Terms on Your behalf.

Updates and Modifications: The Company reserves the right, at its sole discretion, to modify, update, or replace these Terms at any time. Material changes will be communicated via the Services or by email at least fifteen (15) days before they take effect. Your continued use of the Services after any modifications constitutes Your acceptance of the revised Terms. If You do not agree to the revised Terms, You must discontinue use of the Services.

The Company provides a range of digital and technology-related services, including but not limited to:

1. E-Commerce Platform Services: Operating online marketplaces and storefronts through which users may browse, purchase, and manage digital and physical goods or services.
2. Digital Content Delivery: Providing access to digital content, software licenses, media files, informational resources, and technology solutions.
3. Information and Technical Services: Offering technical consultation, system integration, data processing, cloud-based solutions, and ongoing support services.
4. Platform Features and Tools: Making available various tools, dashboards, analytics, APIs, and interactive features to enhance user experience and operational efficiency.
5. Communication Services: Facilitating customer support, notifications, newsletters, and other forms of electronic communication related to the Services.

The Company reserves the right, in its sole discretion, to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. The Company shall not be liable to You or any third party for any modification, suspension, or discontinuation of the Services.

Service Availability: While the Company endeavors to maintain uninterrupted access to the Services, it does not guarantee that the Services will be available at all times. The Services may be temporarily unavailable due to scheduled maintenance, upgrades, or events beyond the Company's reasonable control. The Company will use commercially reasonable efforts to minimize downtime and notify Users in advance of planned maintenance where practicable.

No Professional Advice: Unless expressly stated, the information provided through the Services is for general informational purposes only and does not constitute professional advice (legal, financial, medical, or otherwise). You should consult a qualified professional for advice tailored to Your specific circumstances.

Ownership of Company Content: All Intellectual Property Rights in and to the Services, including but not limited to the Company's platform software, website design, graphics, logo, trademarks (including “Yuanjiaxue” and any related marks), text, data, algorithms, documentation, training materials, audio-visual works, and all other proprietary content (collectively, “Company Content”), are and shall remain the sole and exclusive property of the Company or its licensors.

Limited License: Subject to Your compliance with these Terms, the Company grants You a non-exclusive, non-transferable, revocable, limited license to access and use the Services and Company Content for Your personal or internal business purposes. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any Company Content, except as expressly authorized in writing by the Company.

License Restrictions: Without the prior written consent of the Company, You shall not:

1. Sublicense, sell, rent, lease, transfer, assign, or distribute the Services or Company Content to any third party;
2. Reverse engineer, decompile, disassemble, or attempt to derive the source code of any software component of the Services;
3. Remove, alter, or obscure any copyright, trademark, or proprietary notice appearing on or in the Services;
4. Use the Services in any manner that infringes the Intellectual Property Rights of the Company or any third party;
5. Frame or mirror any part of the Services without prior written authorization.

User Content License: By submitting, posting, or uploading User Content to or through the Services, You grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in connection with providing, improving, and promoting the Services, subject to the Company's Privacy Policy. You retain all ownership rights in Your User Content.

Feedback: Any suggestions, ideas, enhancement requests, or other feedback You provide to the Company regarding the Services may be used by the Company without any obligation of compensation, attribution, or confidentiality. You hereby assign all right, title, and interest in such feedback to the Company.

As a condition of using the Services, You agree to comply with all applicable laws, regulations, and these Terms. The Company expects all Users to act responsibly, ethically, and with respect for others. Specifically, You agree not to:

1. Violate any local, national, or international law, regulation, or ordinance while using the Services;
2. Use the Services for any unlawful, fraudulent, deceptive, or malicious purpose, including but not limited to phishing, identity theft, financial fraud, or money laundering;
3. Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with any person or entity;
4. Upload, post, transmit, or otherwise make available any Content that is defamatory, obscene, pornographic, harassing, hateful, discriminatory, threatening, violent, or otherwise objectionable;
5. Upload or transmit any viruses, worms, Trojan horses, time bombs, corrupted files, or any other malicious code or software that may damage, disrupt, or interfere with the proper operation of the Services or any connected systems;
6. Interfere with, disrupt, or attempt to gain unauthorized access to the Services, servers, networks, databases, or accounts of the Company or any third party;
7. Engage in any automated or manual data scraping, crawling, harvesting, or extraction of Content from the Services without the Company's prior written consent;
8. Upload, post, or transmit any unsolicited or unauthorized advertising, promotional materials, spam, junk mail, chain letters, or any other form of solicitation;
9. Use the Services in any manner that could damage, disable, overburden, or impair the Company's infrastructure or interfere with any other User's enjoyment of the Services;
10. Attempt to circumvent any security measures, authentication systems, access controls, or usage limitations implemented by the Company;
11. Use any robot, spider, scraper, or other automated means to access the Services for any purpose without the Company's express written permission;
12. Sell, resell, barter, or otherwise commercially exploit the Services or any access thereto without the Company's prior written consent.

Monitoring and Enforcement: The Company reserves the right, but does not assume the obligation, to monitor User activity and Content to ensure compliance with these Terms. The Company may investigate any reported or suspected violation and take appropriate action, including removal of Content, suspension or termination of accounts, reporting to law enforcement authorities, and seeking legal remedies available under applicable law.

Account Registration: Certain features of the Services require You to register for an Account. When registering, You agree to provide accurate, current, and complete information and to promptly update such information as necessary to keep it accurate and complete. You are solely responsible for maintaining the confidentiality of Your Account credentials, including Your password, and for all activities that occur under Your Account.

Account Security: You must notify the Company immediately of any unauthorized use of Your Account or any other breach of security. The Company will not be liable for any loss or damage arising from Your failure to protect Your Account credentials or from unauthorized access to Your Account.

Service Fees and Payments: Some Services may be subject to fees, charges, or subscription payments. All applicable fees will be disclosed to You prior to Your use of or purchase of such Services. Unless otherwise stated, all fees are non-refundable and are exclusive of any taxes, duties, or levies. You are responsible for paying all applicable taxes associated with Your use of the Services. Payment terms, including billing cycles, renewal terms, and cancellation policies, will be specified in the applicable service agreement or order form presented to You at the time of purchase.

Subscription Terms: If the Services are provided on a subscription basis, Your subscription will automatically renew for successive periods of the same duration unless You cancel at least seven (7) days before the end of the current subscription period. The Company will charge the subscription fee to Your designated payment method on each renewal date at the then-current rate. You may cancel Your subscription at any time through Your Account settings or by contacting support. Cancellation will take effect at the end of the current billing cycle, and You will retain access to the Services until that time.

Free Trials and Promotions: Any free trial, promotional offer, or discounted pricing is subject to the specific terms and conditions of that offer. The Company reserves the right to modify or discontinue such offers at any time without notice. Only one promotional offer may be used per User or Account.

Order Acceptance: Your placement of an order for products or services through the Services constitutes an offer to purchase. The Company reserves the right to accept or reject any order at its sole discretion. A binding contract for the sale of goods or services is formed only when the Company sends You an order confirmation or begins performance of the ordered services. The Company may, without liability, reject orders that are inaccurate, fraudulent, or that violate applicable law or these Terms.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

1. Loss of profits, revenue, business opportunities, goodwill, or anticipated savings;
2. Loss of data, content, or information (whether stored electronically or otherwise);
3. Loss of use or inability to access or use the Services;
4. Costs of procurement of substitute goods or services;
5. Business interruption or disruption of operations;
6. Personal injury or property damage arising from Your use of the Services;
7. Any damages arising from errors, omissions, interruptions, defects, delays in operation or transmission, computer viruses, or system failures;
8. Any damages arising from unauthorized access to or alteration of Your transmissions or data;
9. Any other claim, loss, or damage arising out of or in connection with these Terms or the use of or inability to use the Services, whether based on contract, tort (including negligence), strict liability, warranty, or any other legal theory, even if the Company has been advised of the possibility of such damages.

Aggregate Liability Cap: THE COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (i) THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS (USD $100.00). THIS LIABILITY CAP SHALL APPLY NOTWITHSTANDING THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY REMEDY SET FORTH HEREIN.

Exclusions: Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to You to the extent prohibited by local law. In such cases, the Company's liability shall be limited to the maximum extent permitted by applicable law.

Basis of the Bargain: You acknowledge that the fees charged by the Company reflect the allocation of risk and limitation of liability specified in these Terms, and that the Company would not provide the Services without such limitations.

Your Warranties: You represent and warrant to the Company that:

1. You have the full right, power, and authority to enter into and perform Your obligations under these Terms;
2. The information You provide to the Company in connection with the Services is accurate, truthful, and complete;
3. Your use of the Services will comply with all applicable laws, regulations, and these Terms;
4. You own or have all necessary rights, licenses, and permissions to submit any User Content and to grant the licenses granted herein;
5. Your User Content does not and will not infringe the Intellectual Property Rights, privacy rights, or any other rights of any third party.

Company Disclaimer of Warranties: THE SERVICES AND ALL COMPANY CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

1. IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT;
2. WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE;
3. WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS;
4. WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY INFORMATION OR CONTENT PROVIDED THROUGH THE SERVICES;
5. WARRANTIES THAT DEFECTS IN THE SERVICES WILL BE CORRECTED.

No Responsibility for User Content: The Company does not endorse or assume any responsibility for any User Content or third-party materials made available through the Services. You acknowledge that You may be exposed to User Content that is inaccurate, offensive, indecent, or objectionable, and You agree to waive, and hereby do waive, any legal or equitable rights or remedies You have or may have against the Company with respect thereto.

Jurisdictional Limitations: Some jurisdictions do not allow the disclaimer of certain implied warranties, so certain disclaimers set forth above may not apply to You to the extent prohibited by law. In such cases, the disclaimers shall be construed as broadly as permitted by applicable law.

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, affiliates, subsidiaries, successors, assigns, licensors, and service providers (each an “Indemnified Party”) from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees, court costs, and disbursements) arising out of or relating to:

1. Your use of or access to the Services in violation of these Terms or applicable law;
2. Your User Content, including any claim that Your User Content infringes or violates the Intellectual Property Rights, privacy rights, or other rights of any third party;
3. Your breach of any representation, warranty, or obligation contained in these Terms;
4. Any violation of applicable law or regulation by You;
5. Any dispute between You and any third party arising from Your use of the Services;
6. Your interaction with any other User of the Services;
7. Any unauthorized use of Your Account or credentials, whether or not authorized by You.

Indemnification Procedure: The Company shall promptly notify You of any claim subject to this indemnification obligation. The Company reserves the right, at Your expense, to assume the exclusive defense and control of any matter subject to indemnification by You, in which case You agree to cooperate with the Company in asserting any available defenses. You shall not settle any claim subject to this indemnification without the prior written consent of the Company.

This indemnification obligation shall survive the termination of these Terms and Your use of the Services.

The Services may contain links to third-party websites, applications, services, or content (“Third-Party Resources”) that are not owned, operated, or controlled by the Company. Such Third-Party Resources are provided solely as a convenience to You and do not imply any endorsement, sponsorship, or affiliation by the Company.

No Responsibility: The Company has no control over, and assumes no responsibility for, the content, privacy practices, terms of use, security practices, or availability of any Third-Party Resources. You acknowledge that Your use of any Third-Party Resources is at Your sole risk and is subject to the terms and conditions and privacy policies of the respective third-party providers.

Third-Party Integrations: If the Company offers integrations, plug-ins, or connectivity with third-party services, You acknowledge that:

1. The Company does not guarantee the continued availability or functionality of any such integration;
2. The Company is not responsible for any data, content, or information transmitted between the Services and the third-party service;
3. The Company shall not be liable for any loss, damage, or disruption caused by or related to any third-party integration;
4. Your use of any third-party service is governed by that third party's own terms and privacy policy.

Advertising: The Services may include advertisements or promotional content from third parties. The Company does not endorse or guarantee the quality, accuracy, or reliability of any advertised products or services. You agree that the Company shall not be responsible or liable for any loss or damage incurred as a result of Your dealings with third-party advertisers or merchants.

Reporting Concerns: If You believe that any Third-Party Resource linked from the Services contains harmful, infringing, or illegal content, please contact the Company at the address provided in Section 16. The Company will review such reports and may, at its discretion, remove or disable access to the relevant link.

Termination by You: You may terminate these Terms at any time by ceasing all use of the Services and, if applicable, deactivating Your Account using the account settings provided within the Services or by contacting the Company. Termination by You does not relieve You of any obligations arising prior to termination, including payment obligations for services already rendered.

Termination by the Company: The Company reserves the right, at its sole discretion, to suspend, restrict, or terminate Your access to the Services, with or without notice, for any reason, including but not limited to:

1. Your breach of any provision of these Terms;
2. Your violation of any applicable law or regulation;
3. Your conduct that the Company, in its sole discretion, deems harmful, fraudulent, abusive, or otherwise objectionable;
4. Failure to pay any fees or charges when due;
5. Prolonged inactivity of Your Account (defined as no login activity for twelve (12) consecutive months);
6. Request by law enforcement, government authority, or court order;
7. Discontinuation or material modification of the Services;
8. Technical, security, or operational issues that affect the integrity, security, or availability of the Services.

Effect of Termination: Upon termination of these Terms for any reason:

1. All licenses and rights granted to You under these Terms shall immediately cease;
2. You must immediately cease all use of the Services;
3. The Company may, but is not obligated to, delete or archive Your Account, User Content, and any associated data;
4. Any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: Intellectual Property Rights, Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution provisions;
5. Any outstanding payment obligations shall become immediately due and payable.

Suspension vs. Termination: The Company may, in its discretion, temporarily suspend rather than permanently terminate Your access to the Services pending investigation of suspected misconduct. During a suspension, You may not access or use the Services in any manner. The Company will lift the suspension if it determines, in its sole discretion, that the underlying issue has been resolved.

Governing Law: These Terms and all matters arising out of or relating to these Terms, including but not limited to their formation, interpretation, performance, breach, and enforcement, shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of laws principles.

Exclusion of UN Convention: The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms or any transaction arising under these Terms.

Dispute Resolution — Amicable Negotiation: In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the Services (a “Dispute”), the parties shall first attempt to resolve the Dispute through good-faith negotiation. The initiating party shall provide written notice describing the Dispute in reasonable detail to the other party. The parties shall then meet (in person or virtually) within fifteen (15) business days of such notice to attempt to resolve the Dispute amicably. If the Dispute cannot be resolved through negotiation within thirty (30) business days from the initial notice, either party may proceed to formal proceedings as set forth below.

Jurisdiction: Subject to the dispute resolution provisions above, any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts located in Qingdao City, Shandong Province, the People's Republic of China. Each party irrevocably submits to the personal jurisdiction of such courts and waives any objection based on improper venue or inconvenient forum.

Waiver of Jury Trial: TO THE EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY HEREBY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.

Class Action Waiver: To the fullest extent permitted by law, any Dispute arising out of or relating to these Terms shall be brought in the party's individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The parties expressly waive any right to bring or participate in any class action against each other.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or other tribunal of competent jurisdiction, such provision shall be enforced to the maximum extent permissible so as to effect the intent of the parties, and the remaining provisions of these Terms shall continue in full force and effect.

In the event that a provision is deemed invalid or unenforceable in part rather than in its entirety, the valid portion shall remain in effect. The parties agree to replace any invalid or unenforceable provision with a valid and enforceable provision that, to the greatest extent possible, achieves the same economic, legal, and commercial objectives as the original provision.

The invalidity or unenforceability of any provision of these Terms shall not affect the validity or enforceability of any other provision. Each provision of these Terms is severable from every other provision.

These Terms, together with the Privacy Policy, any applicable service-level agreements, order forms, and any other documents expressly incorporated by reference, constitute the entire and exclusive agreement between You and the Company with respect to the subject matter hereof, and supersede all prior and contemporaneous communications, representations, understandings, and agreements, whether oral or written, relating to such subject matter.

No Reliance: Each party acknowledges that, in entering into these Terms, it has not relied on, and shall have no right or remedy in respect of, any statement, representation, assurance, or warranty (whether made negligently or innocently) other than those expressly set out in these Terms.

No Partnership or Agency: Nothing in these Terms shall be construed as creating a partnership, joint venture, agency, employment, or fiduciary relationship between You and the Company. Neither party has the authority to bind the other or to incur any obligation on the other's behalf without the other's prior written consent.

Waiver: No failure or delay by either party in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise preclude any other or further exercise of any such right. Any waiver must be in writing and signed by the waiving party.

Assignment: You may not assign or transfer these Terms, or any rights or obligations hereunder, by operation of law or otherwise, without the Company's prior written consent. The Company may assign or transfer these Terms freely, in whole or in part, without restriction. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties and their respective permitted successors and assigns.

Electronic Signatures: Your electronic acceptance of these Terms (including through clicking an “I Agree” button or similar mechanism) or Your use of the Services after having been presented with these Terms shall constitute a valid and binding agreement between You and the Company, enforceable in accordance with applicable laws governing electronic signatures and contracts.

Language: These Terms are written in English. To the extent any translated version conflicts with the English version, the English version shall control. All communications and notices to be given under these Terms shall be in English.

The Company reserves the right, at its sole discretion, to modify, amend, or update these Terms from time to time to reflect changes in the Services, business practices, legal or regulatory requirements, or for any other reason. When changes are made, the Company will update the “Effective Date” at the top of these Terms.

Notification of Material Changes: For material changes that significantly affect Your rights or obligations under these Terms, the Company will make reasonable efforts to notify You at least fifteen (15) days prior to the effective date of such changes. Notification may be provided through:

1. A prominent notice posted on the Services (e.g., a banner or pop-up);
2. An email notification sent to the email address associated with Your Account;
3. An in-app notification or message within the Services.

Your Continued Use Constitutes Acceptance: Your continued access to or use of the Services after the effective date of any modifications to these Terms constitutes Your acceptance of the updated Terms. If You do not agree to the modified Terms, You must discontinue all use of the Services and, if applicable, close Your Account before the changes take effect.

Non-Material Changes: Changes that the Company reasonably determines are not material may be implemented without advance notice. The Company encourages You to review these Terms periodically to stay informed of any updates.

Archived Copies: The Company will maintain archived copies of previous versions of these Terms for at least two (2) years following the effective date of any superseding version. You may request a copy of a prior version by contacting the Company using the information provided in Section 16.

If You have any questions, concerns, complaints, or requests regarding these Terms or the Services, You may contact the Company using the following information:

For legal notices or service of process, please direct all written correspondence to the address above, marked “Legal Notice — Terms of Service.” For data protection and privacy-related inquiries, please refer to our Privacy Policy or contact us at the email address listed above.