🔒 Privacy & Data Protection

Privacy Policy

How Qingdao Yuanjiaxue Network Technology Co., Ltd. collects, uses, and safeguards your personal information.

Last Updated: June 23, 2026
Section 01

Information We Collect

Qingdao Yuanjiaxue Network Technology Co., Ltd. collects information that you voluntarily provide when you interact with our services, website, or communicate with us. We also automatically collect certain technical information when you visit our website to ensure optimal performance and security. The categories of information we collect include:

Information You Provide Directly

When you fill out contact forms, request quotations, subscribe to newsletters, register for events, or communicate with us via email or telephone, we collect personal data such as your full name, email address, telephone number, company name, job title, and any additional details you include in your message. If you engage our services, we may collect billing information, business registration details, and project-specific data necessary for delivering our computer systems design and IT solutions. We only collect information that is relevant and proportionate to the purpose for which it is provided.

Information Collected Automatically

When you access our website, our servers automatically record certain technical data, including your Internet Protocol (IP) address, browser type and version, operating system, referring URL, pages viewed, date and time of access, and session duration. We use this information to diagnose technical issues, analyse usage trends, improve website functionality, and enhance the overall user experience. This data is aggregated and anonymised wherever possible and is not used to identify individual visitors unless required by law or for security investigations.

Information from Third Parties

In some cases, we may receive personal information about you from third-party sources, such as business partners, referral programmes, publicly available databases, and social media platforms (where you have given consent for such sharing). We combine this data with information we already hold only where we have a lawful basis to do so and where the combination serves a legitimate business purpose that does not override your fundamental rights and freedoms.

Section 02

How We Use Your Information

We use the personal information we collect for the following business and operational purposes. Each use is grounded in a lawful basis as described in Section 3 of this policy.

Service Delivery and Performance

Your information is used to provide, maintain, and improve our computer systems design and IT services. This includes processing inquiries, preparing proposals and quotations, delivering contracted services, managing client accounts, issuing invoices and processing payments, and providing technical support and post-service assistance. Without this information, we would be unable to fulfil our contractual obligations to you.

Communication and Client Relations

We use your contact details to respond to your questions, send service-related notices (such as confirmations, invoices, technical advisories, and maintenance schedules), and provide updates about our services that may be relevant to your business. We may also send promotional communications about new services, industry insights, and company news where we have your consent or a legitimate interest in doing so. You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

Website Improvement and Analytics

We analyse aggregated usage data to understand how visitors interact with our website, which pages are most frequently accessed, what content is most valuable, and how we can improve navigation and user experience. This analysis helps us optimise our site structure, content relevance, and technical performance to better serve our clients and visitors.

Legal Compliance and Security

We may process your personal information to comply with applicable legal obligations, such as tax and accounting regulations, data protection laws including the Personal Information Protection Law of the People's Republic of China (PIPL) and the European General Data Protection Regulation (GDPR), and lawful requests from regulatory authorities. We also process data to detect, prevent, and respond to fraud, security incidents, and potential threats to our systems or users.

Section 03

Legal Basis for Processing

Qingdao Yuanjiaxue Network Technology Co., Ltd. processes personal data only where a valid legal basis exists under applicable data protection laws. Depending on the nature of our relationship with you and the specific processing activity, we rely on one or more of the following legal bases:

Contractual Necessity

Where processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract, we rely on this as our legal basis. This covers activities such as delivering our computer systems design services, managing client projects, processing payments, and providing technical support.

Consent

Where we rely on your consent as the legal basis for processing, we will obtain your freely given, specific, informed, and unambiguous consent before processing your data. This typically applies to marketing communications, optional cookie placements, and certain data sharing activities. You have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to such withdrawal.

Legitimate Interests

We may process personal data where it is necessary for our legitimate business interests, provided those interests do not override your fundamental rights and privacy expectations. Our legitimate interests include improving our services, analysing website usage, maintaining the security of our systems and networks, conducting business development activities, and managing our client relationships. We carefully balance these interests against your privacy rights through our data protection impact assessments.

Legal Obligation

We may process personal data where it is necessary to comply with a legal obligation to which we are subject, such as tax reporting, regulatory compliance, data subject access requests under PIPL or GDPR, and lawful requests from government authorities or courts. Where processing is based on legal obligation, we will only process the minimum data necessary to satisfy the requirement.

Note for Residents of the People's Republic of China: In accordance with the Personal Information Protection Law (PIPL) effective from November 1, 2021, we process your personal information on the basis of either consent, contractual necessity, legal obligations, or other lawful grounds recognised under Chinese law. As a company domiciled in Qingdao, Shandong Province, we are committed to full compliance with PIPL requirements regarding data handling, cross-border transfers, and individual rights.

Section 04

Data Sharing and Disclosure

Qingdao Yuanjiaxue Network Technology Co., Ltd. does not sell your personal information to third parties. We share your data only under the following limited circumstances, and always in compliance with applicable data protection laws:

Service Providers and Business Partners

We may engage trusted third-party service providers to assist us in operating our business, delivering services to you, or managing our website. These providers include cloud hosting services, email communication platforms, payment processing services, analytics providers, and IT maintenance contractors. All such providers are bound by written data processing agreements that require them to implement appropriate technical and organisational security measures and to process your data only on our documented instructions. They are prohibited from using your data for any purpose other than the specific services they provide to us.

Legal and Regulatory Disclosures

We may disclose personal information if required to do so by law, regulation, legal process (such as a court order or subpoena), or governmental or regulatory authority request. We will make reasonable efforts to notify you before disclosing your information where legally permitted to do so, and we will limit such disclosures to the extent necessary to comply with the applicable legal obligation.

Business Transfers

In the event of a merger, acquisition, reorganisation, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control and will ensure that the receiving entity agrees to protect your data in a manner consistent with this Privacy Policy. We will also provide you with an opportunity to object to the transfer where the law requires it.

With Your Consent

We may share your personal information with third parties for purposes other than those described above only when we have obtained your explicit and informed consent to do so. Any consent-based sharing will be limited to the specific purpose for which consent was granted.

Section 05

Data Retention

Qingdao Yuanjiaxue Network Technology Co., Ltd. retains personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our retention practices are guided by the following principles:

Retention Periods

We retain personal data collected through our website (such as contact form submissions and inquiry records) for a period of twelve (12) months following the last interaction, unless a longer retention period is required for legal, regulatory, or contractual reasons. Client-related data, including project records, invoices, and contractual documentation, is retained for the duration of our business relationship plus five (5) years thereafter to comply with tax, accounting, and legal obligations under Chinese law. Communications records, including emails and support correspondence, are retained for three (3) years from the date of last correspondence.

Data Minimisation and Deletion

We regularly review our data inventories to ensure that we are not retaining information beyond what is necessary. When data is no longer needed for the purpose for which it was collected and no legal obligation requires its retention, we securely delete or anonymise it. Deletion is carried out using industry-standard erasure methods that render the data irrecoverable. In cases where immediate deletion is not technically feasible (such as within backup systems), we isolate the data from further processing and delete it at the earliest opportunity during the next maintenance cycle.

Anonymisation

Where we determine that data may retain analytical value but is no longer needed in personally identifiable form, we anonymise it so that it can no longer be associated with an identifiable individual. Anonymised data may be retained indefinitely for statistical, research, and business improvement purposes.

Section 06

Data Security Measures

Protecting your personal information is a fundamental priority for Qingdao Yuanjiaxue Network Technology Co., Ltd. We implement a comprehensive set of technical, organisational, and administrative security measures designed to safeguard your data against unauthorised access, alteration, disclosure, destruction, or accidental loss. Our security framework is continuously reviewed and updated to address evolving threats and legal requirements.

Technical Security Measures

We employ industry-standard encryption technologies, including Transport Layer Security (TLS 1.3) for data in transit and AES-256 encryption for data at rest. Our systems are protected by multi-layered firewall architectures, intrusion detection and prevention systems (IDPS), regular vulnerability assessments, and penetration testing conducted by qualified security professionals. Access to production systems is restricted through role-based access controls (RBAC), multi-factor authentication (MFA), and strict password policies. All systems are kept up to date with the latest security patches and updates.

Organisational Security Measures

Our security programme is governed by written policies and procedures that are communicated to all employees, contractors, and third-party service providers who handle personal data. We conduct regular security awareness training to ensure that all personnel understand their data protection responsibilities. Access to personal information is granted on a strict need-to-know basis, and all staff with access to personal data are bound by confidentiality agreements. We maintain a detailed incident response plan to enable prompt detection, containment, and remediation of any security incidents.

Physical Security Measures

Our physical premises and data centre facilities are protected by access control systems, including biometric authentication, keycard access, 24/7 video surveillance, and on-site security personnel. Visitor access is logged, escorted, and strictly limited to authorised areas. Server and network equipment is housed in secured, climate-controlled environments with redundant power supplies and fire suppression systems.

Our Commitment: While no system can guarantee absolute security, we continuously invest in state-of-the-art security infrastructure and follow best practices aligned with ISO/IEC 27001 standards to protect your personal information. In the unlikely event of a data breach that affects your personal data, we will notify you and the relevant supervisory authorities within the timeframes required by applicable law.

Section 07

Your Rights and Choices

We recognise that you have important rights regarding your personal information. Depending on your jurisdiction and the legal basis for our processing, you may exercise the following rights. Qingdao Yuanjiaxue Network Technology Co., Ltd. will respond to all valid requests within the timeframes prescribed by applicable law, typically within thirty (30) calendar days.

Right of Access

You have the right to request confirmation of whether we hold personal data about you and, if so, to obtain a copy of that data along with information about how it is processed, the purposes of processing, the categories of data involved, the recipients to whom it has been disclosed, and the retention period. We will provide this information in a commonly used, machine-readable format wherever possible.

Right to Rectification

If the personal information we hold about you is inaccurate, incomplete, or out of date, you have the right to request that we correct or update it. We will make the necessary corrections promptly and, where relevant, notify any third parties with whom we have shared the inaccurate data.

Right to Erasure (Right to be Forgotten)

You may request the deletion of your personal information where: (a) the data is no longer necessary for the purpose for which it was collected; (b) you withdraw your consent and no other legal basis applies; (c) you object to processing based on legitimate interests and your objection overrides our legitimate grounds; (d) the data has been unlawfully processed; or (e) deletion is required by law. We will evaluate each request on its merits and inform you of any legal grounds that prevent us from fulfilling it.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest its accuracy (for a period enabling us to verify it), when the processing is unlawful and you oppose erasure, or when you need the data for legal claims even though we no longer require it. During a restriction period, we will only store your data and will not process it further unless you consent or a legal exception applies.

Right to Data Portability

Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format (such as CSV or JSON) and to transmit that data to another controller without hindrance from us. Where technically feasible, we will transfer the data directly to the controller you designate.

Right to Object

You have the right to object to the processing of your personal data based on our legitimate interests, including profiling and direct marketing. Upon receiving your objection, we will cease processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is necessary for the establishment, exercise, or defence of legal claims.

Rights under PIPL (China)

In accordance with the Personal Information Protection Law of the People's Republic of China, you also have the following specific rights: (a) the right to know and decide about the processing of your personal information; (b) the right to request an explanation of our processing rules; (c) the right to withdraw consent at any time; (d) the right to request the transfer of your personal information to a designated third-party personal information handler; and (e) the right to have deceased persons' personal information processed in accordance with the law. You may exercise these rights by contacting us using the details provided in Section 10 of this policy.

How to Exercise Your Rights

To exercise any of the rights described above, please contact us via email at support@yuanjiaxue.shop or by telephone at 15263748904. We may need to verify your identity before processing your request to ensure that your personal information is not disclosed to unauthorised individuals. We will not charge a fee for exercising your rights unless your request is manifestly unfounded, excessive, or repetitive. If we are unable to comply with your request, we will explain our reasons and inform you of your right to lodge a complaint with the relevant supervisory authority.

Section 08

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand how our content is engaged with. This section explains what cookies are, how we use them, and your choices regarding their use.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They enable the website to remember your actions and preferences (such as language, font size, and other display preferences) over a period of time, so you do not have to re-enter them each time you return to the site or navigate from one page to another. Cookies may be set by the website you are visiting (first-party cookies) or by third-party services integrated into the website (third-party cookies).

Types of Cookies We Use

Essential/Strictly Necessary Cookies: These cookies are essential for the operation of our website and enable you to navigate the site and use its features, such as accessing secure areas. Without these cookies, certain services cannot be provided. These cookies do not collect any personally identifiable information and are set automatically when you load the page. They are typically session cookies that expire when you close your browser.

Functional Cookies: These cookies allow our website to remember choices you make (such as your preferred language, text size, or region) and provide enhanced, more personalised features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog. The information collected by these cookies is anonymised and cannot track your browsing activity on other websites.

Analytics and Performance Cookies: We use analytics cookies, including those from services such as Google Analytics, to collect aggregated information about how visitors use our website, including which pages are visited most frequently, how users navigate between pages, and whether users encounter errors. This data helps us improve the performance and relevance of our website. These cookies do not collect information that identifies you personally; all data is collected in a pseudonymised or aggregated form.

Your Cookie Choices

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your cookie preferences at any time by adjusting your browser settings to block or delete cookies. Most web browsers allow you to control cookies through their settings, including options to block all cookies, accept all cookies, or notify you when a cookie is being set. Please note that disabling essential cookies may affect the functionality and performance of our website, and certain features may not work as intended.

For more information about how to manage cookies in your browser, please visit the help pages of your specific browser: Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge. You can also learn more about cookies and your choices at www.aboutcookies.org and www.youronlinechoices.com.

Do-Not-Track Signals

Our website honours Do-Not-Track (DNT) signals where supported by your browser. When we detect a DNT signal, we will refrain from setting any non-essential cookies and will not engage in cross-site tracking. If your browser does not send a DNT signal, we will treat your interaction in accordance with your cookie consent preferences as indicated through our consent banner.

Section 09

International Data Transfers

As a company based in Qingdao, Shandong Province, People's Republic of China, Qingdao Yuanjiaxue Network Technology Co., Ltd. primarily stores and processes personal data on servers located within the People's Republic of China. However, in certain circumstances, your personal information may be transferred to, stored, or processed in countries other than the one in which you reside.

Cross-Border Data Flows

We may transfer personal data to countries outside of China for the purposes described in this Privacy Policy, including to our service providers, business partners, or affiliates located in other jurisdictions. When we transfer personal data across borders, we take appropriate safeguards to ensure that your information receives an equivalent level of protection as required under applicable data protection laws.

Safeguards for International Transfers

Where we transfer personal data from the People's Republic of China to another country, we comply with the requirements of the Personal Information Protection Law (PIPL), which may include: (a) passing a security assessment organised by the Cyberspace Administration of China (CAC); (b) obtaining standard contractual clauses approved by the CAC; (c) obtaining your separate consent after informing you of the identity and contact information of the overseas recipient, the purpose and method of processing, the types of personal information transferred, and the rights you have against the overseas recipient; or (d) obtaining certification by a professional institution recognised by the CAC with respect to the overseas recipient's personal information protection standards. For transfers from the European Economic Area (EEA) to third countries, we rely on the European Commission's Standard Contractual Clauses (SCCs) or adequacy decisions, as applicable.

Data Localisation

In accordance with Chinese data localisation requirements under PIPL, critical personal information and important business data that must remain within the territory of the People's Republic of China is stored exclusively on servers located within mainland China. We maintain a data localisation compliance framework to ensure that our data storage and transfer practices meet all applicable regulatory requirements.

Your Rights Regarding International Transfers: You have the right to request information about the safeguards we have implemented for cross-border data transfers, including copies of the relevant contractual clauses or other mechanisms that ensure your data receives adequate protection. To exercise this right, please contact us at support@yuanjiaxue.shop.

Section 10

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or your personal information, please do not hesitate to contact us. Our data protection team is committed to responding to your inquiries promptly and transparently.

Company Name: Qingdao Yuanjiaxue Network Technology Co., Ltd.

Email: support@yuanjiaxue.shop

Telephone: +86 15263748904

Registered Address: Room 3, No. 82, Dongtun Village, Jiangshan Town, Laixi City, Qingdao City, Shandong Province, People's Republic of China

Data Protection Officer: For matters relating to data protection and privacy, you may direct your correspondence to the attention of our Data Protection Officer at the email or postal address above.

Supervisory Authorities

If you are dissatisfied with our response to a privacy-related inquiry or complaint, you have the right to lodge a complaint with the relevant supervisory authority. For individuals in the People's Republic of China, complaints may be directed to the Cyberspace Administration of China (CAC) or the local branch of the CAC in Shandong Province. For individuals in the European Economic Area, complaints may be directed to the data protection authority in your country of residence. We encourage you to contact us first so that we may resolve any concerns to your satisfaction.

Section 11

Changes to This Privacy Policy

Qingdao Yuanjiaxue Network Technology Co., Ltd. reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal or regulatory requirements, industry standards, or business operations. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

Notification of Material Changes

If we make material changes to this Privacy Policy, we will notify you through prominent means, such as posting a notice on our website, updating the "Last Updated" date at the top of this policy, and, where appropriate, sending a direct notification to the email address you have provided. Material changes may include, but are not limited to, changes in the types of personal data we collect, new purposes for processing your data, new third parties with whom we share data, or changes to your rights under this policy.

When Changes Take Effect

Changes to this Privacy Policy become effective on the date they are posted, unless a different effective date is specified in the update notice. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the updated policy. If you do not agree with the changes, you should discontinue use of our website and services and contact us to exercise your rights regarding your personal data, including requesting deletion where applicable.

Historical Versions

We maintain an archive of previous versions of this Privacy Policy for reference purposes. If you would like to review a prior version, please contact us at support@yuanjiaxue.shop with your request, and we will provide the relevant version within a reasonable timeframe.

Effective Date: This Privacy Policy is effective as of June 23, 2026 and supersedes all prior versions. Qingdao Yuanjiaxue Network Technology Co., Ltd. is committed to maintaining your trust and protecting your privacy in accordance with the highest standards of data protection practice.